This Privacy Policy explains how ReputationPro, a service operated by Oraya Group (“ReputationPro,” “we,” “us,” or “our”), collects, uses, and shares information when you use our website at reputation.newwav-e.com and our related services (the “Services”).
Information we collect
- Information you provide. Your name, email address, phone number, business name, and details you enter when you request a free audit, submit a quote request, or otherwise contact us.
- Business profile information. When you request an audit, we look up publicly available information about your business's Google Business Profile (such as its name, rating, and review counts) to prepare your audit.
- Information collected automatically. Basic usage and device information (such as pages viewed, IP address, and browser type) collected through standard web technologies and cookies.
How we use your information
- To prepare and deliver your free review audit.
- To contact you, by phone, SMS/text, or email, about your audit, quote request, and related services you asked about.
- To provide, maintain, and improve the Services.
- To comply with legal obligations and enforce our terms.
Text messaging
If you provide your phone number and opt in, we may contact you by SMS/text about your request. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. See our SMS Terms for details. We do not share your SMS opt-in or phone number with third parties for their own marketing purposes.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the Services (for example, hosting, data lookup, communications, and analytics providers), under obligations of confidentiality and only as needed to perform their work.
- Legal and safety purposes, when required by law or to protect our rights, users, or the public.
- Business transfers, in connection with a merger, acquisition, or sale of assets.
Cookies
We use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings; disabling them may affect some features.
Data retention
We keep your information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. Depending on where you live (for example, California residents under the CCPA/CPRA), you may have additional rights, including the right to know what we collect and to request deletion. We do not sell personal information. To exercise any right, contact us using the details below.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The Services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the “last updated” date above.
Contact us
Questions about this policy or your information? Email us at support@newwav-e.com.
ReputationPro is an independent service operated by Oraya Group and is not affiliated with or endorsed by Google. Google and Google Business Profile are trademarks of Google LLC.